It matters how the person receiving feedback feels.

There are always situations in which it is critical to share feedback and in which receiving that feedback will be hard to hear. But such critical feedback is not a problem per se. It belongs to a supportive, caring, and honest culture.

Problems result from persecutive feedback.

That’s feedback that serves the person sharing the feedback to get rid of their feelings of frustration and disappointments.

It’s the type of feedback that fails to serve the recipient to learn, grow and feel respected.