When invited to a meeting, people will immediately imagine an outcome of that meeting. If …

As an individual, it is easy to concentrate on what it is that one wants. …

When a leader encounters resistance to change, his first task will be to explore what …

As much as people may appreciate connecting with others, they also like others to stay …

Suzy couldn’t believe how often she had come back to the same request. She had …

An automatic reaction to differences in a team often is the desire to align them …

It’s a challenging space for a leader to be able to say that they don’t …

Time simply exists. It is available and will be used. Attention, however, is how time …

Writing emails is something I’ve become accustomed to. But the way I write emails is …

Watching a few kids play, we all suddenly noticed how two of them had entered …

People easily ask for others to be direct, honest, and maybe even brutally honest with …

In a team, people will quickly see themselves as becoming scapegoats or perceive others as …