

Avoiding the negative
There are two ways to do this. One is to think for the other and


There are two ways to do this. One is to think for the other and


When I was working in IT we often came back to the saying “never change


The way we see today’s decisions is rarely how we’ll see them tomorrow. Decisions always


That’s the very moment when a no is even more important. When there is no


That’s a perfect question for someone who sells ice cream. The choice is laid out


A client had been preparing for a job interview and was seeking to meet expectations.


Once in a while, I receive questions which seem to be a question of clarifying


When someone behaves like a jerk, he easily becomes the scapegoat. That is when he


Most people I’ve met have a genuine and generous desire to help. Not all of


Change is a constant, it happens all around us. And all of us contribute to


Marketing and sales share objectives, even if they have a different perspective on it. Marketers


When implementing change some people suggest an incremental approach and start with small steps. Others,