In a 1999 HBR article Edward Hallowell describes what he calls a human moment “an
“Something that cannot be explained cannot be seen.” – Heinz von Förster Sometimes, when I
As I attended a webinar discussing the idea of “shareholder primacy” and how its end
When you are on a video conference call, try to look straight into the other
Mike Cannon-Brookes is a successful entrepreneur. Together with his business partner Scott Farquhar, he founded
A while ago Casey, my coaching colleague at The Marketing Seminar, and I discussed the
Would there be only one reality, harmony could easily be reached as there would be
When meetings become confusing people might be tempted to assume that it’s a simple communication
What if all the events which don’t turn out exactly as hoped for would people’s
Change is a result of tension. Tension is the sense of wanting things to be
People got used to confusing wants and needs. Here is a simple distinction. A need
The most common way we are taught to make sense of observation is by taking