Doing the right thing is quite different from doing things right.

Both are useful. At their own time. Thus establishing a tension between both.

Doing things right is the result of a long training that allowed to establish a routine as to how something is done well. It happens as a consequence of starting a task we take up routinely. There might still be room for perfection, but the outcome, in general, is good enough.

Doing the right thing may also be the result of long training. However, it can only happen as a result of having understood a situation and having been able to make sense of it. It is based on the bet, that we’ve taken up enough information and been able to make such sense out of it to have found what’s right in that moment. Acting on it will be a disruptive action.