

The arduous task of helping customers
These last days I’ve had the opportunity to learn to use a new platform. In


These last days I’ve had the opportunity to learn to use a new platform. In


It takes a lot of iterations until we learn to see what it is that


From a coaching perspective, I’ll often enquire what the person means when he uses “must”.


Sometimes a client shares the idea that it’s important to keep learning or to keep


It’s easier to assume that someone is doing something because of us and against us


“Democracy is in danger” is a fear regularly mentioned all over the world. And indeed,


Albert now likes to call himself realistic. It’s his reaction to the overflowing positivity he


The idea of being authentic resonates with many people, that is the human desire to


When people evaluate themselves on an optimism – pessimism scale they’ll often assess what the


When a team member needs help, the other team members have several options. In some


While there isn’t always a need to have a task to come together, coming together


The most difficult person to be aware of is oneself. That is, anytime there is