Knowing establishes a sense of one’s ability to repeat the work done previously. One’s learning can be perpetuated into the future.
It creates a sense of being in control, of being able to predict the future, and of having something one can rely on looking forward to as if an existing track record can be repeated at will.
Believing one knows is what constitutes the path laid out.
There is no visibility on what it is that is not known.
That is where conversations come in. An overwhelming number of conversations are held because someone doesn’t know. There is a question, something someone desires to know, and something someone else seems to need to be told. Conversations fill knowledge gaps.
It makes some conversations uncomfortable as they uncover what isn’t known.
But if everything would be known, there would be no learning and no innovation.
Not knowing is a necessity if growth is the plan.