As groups evolve, they develop habits. The habits then transform themselves into a group culture.
As a kid, my mother would sometimes tell me how beautiful something is. Quite often
Many times, people appreciate sharing praise and find it hard to deal with criticism. But
As a member of ISPSO, I’ve had the opportunity to follow a conversation the members
The ability to answer at any time “this is what it’s about.” Knowing that it
The tasks we accomplish are either the ones we decided to accomplish out of our
In my youth, I couldn’t stand it, when my mother asked me what I wanted
Jenn Lim is the CEO of Delivering Happiness a consulting company that is seeking to
In a team, there are always a few people who are more forceful in presenting
One day, someone invented appointments. It was the possibility to know when someone would be
Recently I had a conversation with a team member who was seeking my understanding of
Looking back, what were the consequences of the so-called “difficult conversations” you had? And how