

The arduous task of helping customers
These last days I’ve had the opportunity to learn to use a new platform. In


These last days I’ve had the opportunity to learn to use a new platform. In


It takes a lot of iterations until we learn to see what it is that


Sometimes a client shares the idea that it’s important to keep learning or to keep


It’s easier to assume that someone is doing something because of us and against us


When a team member needs help, the other team members have several options. In some


For years, being a member of a “Verein”, that is a club or association, has


Personality type models often find themselves under some scrutiny. And that’s a great thing. Naturally,


Well, yes, naturally, there is more to resistance than being a data point. And yet,


A client and I were discussing a page on his website, he wanted to find


Words live in a context. The context is larger than we can grasp. There is


Just like individuals groups have their history. It is part of their identity, formative of


Solving a problem is there to get rid of a problem. Doing the right thing