Those who call for clear communication often underestimate the effort it requires. They don’t see
When exchanging with someone else it helps to learn to see the world from their
When groups share that they want to gain clarity, they usually mean that they want
There is a fundamental difference between what we know and what we want. The latter
Some years ago I was regularly leading training on presentation skills. One of the exercises
When you buy a product you’ll find yourself stepping into an environment. It’s something we’ve
Over the centuries the available information grew and with it the available knowledge. Things changed
When people set out to be positive and contribute with the good things they are
It sounds like a question that can easily be answered. We all have met and
As you dive into a conversation you’ll sometimes encounter conversation stoppers. They lead to a
Today was the start of a 5-day workshop with Richard Erskine. Even though the group
The default solution in such cases is to try to be louder than the others.