There are at least four ideas that shape today’s business world because of of the
At the beginning of the last century, several well-known retailers coined sentences like “the customer
Working with Edith, a coachee, we explored how her perception of working for McDonald’s during
The work leaders do has many facets and requires different types of skills. Organizations can
“If you’re not having fun, you’re not learning. There’s a pleasure in finding things out.”
When a connection establishes itself between two people, there is a space of contact within
Recently I received an invitation to a training suggesting that I should learn to detect
People want to be successful. However, while the desire is present, the ability to describe
A standard technique to polarize a conversation is to assume that wrong is the opposite
The idea that something is transactional is not always appreciated, but it can be considered
According to Peter Drucker, the definition of a knowledge worker is that he must know
It may be difficult to choose a position and stand by it. That’s because it