Most people like feeling useful. And when they are, they appreciate being seen as such.
In many non-profit and volunteer organizations people complain about the existing bureaucracy. They see it
At the beginning of the last century, several well-known retailers coined sentences like “the customer
The work leaders do has many facets and requires different types of skills. Organizations can
In an article entitled “Real Work” Abraham Zaleznik describes how in the 1930s “researchers, academics,
It was one of these teams leading an association that saw their engagement as a
When a political party wins an election the first assumption is that those who gained
Sometimes it is quite simple to know if someone is telling a lie. There is
According to Peter Drucker, the definition of a knowledge worker is that he must know
A detail I always find very confusing is how social media invites people even more
People need other people. It is a relational need that presents itself through a search
As I worked with a client, I repeatedly noticed his desire to avoid being selfish.