The whole and its parts
Seeking to serve customers and making it all about them can become a challenging task. Even more so if this involves your desire to please them. Serving customers without being aligned with them can stretch you beyond your ability to serve them … [Continue reading] about Serving your customers
For ball game lovers, there is a saying “play the ball, not the man”. It’s far-reaching advice. When playing soccer, for example, the way to win the game is to score more goals than the other party. Scoring a goal is “simple”, it only requires … [Continue reading] about Play the ball
One of the things the pandemic allowed to observe was the decision process in uncertain times. In some ways, it is possible to compare the situation in which Eisenhower used his decision principles to the ones we are having now. Different … [Continue reading] about Urgent or important
Looking at today, it is possible to see it as everything we have been able to achieve until this day. It is just as possible to see it as everything we have failed to do until this day. Neither perspective manages to create an appropriate … [Continue reading] about Dealing with today
Deciding on what’s going to happen depends on what people want. The decision process becomes one of is it what she wants or is it what I want that we’ll do. But actually, it’s depending on what both want to achieve together in the longer … [Continue reading] about What people want